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Website User Survey

1.) In Accessing the website, you found it easy to navigate.
Very Satisfied
Satisfied
Not Satisfied
2.) The information and forms located on the website were helpful and easily obtained
3.) You were able to make telephone contact with the appropriate staff during business hours with minimal delays
4.) Your telephone messages left for staff were responded to within 24-hours.
5.) Staff was courteous when contacted by telephone. You felt that they were helpful.
6.) Your e-mails were responded to within 24-hours.
7.) You received direct answers by telephone or e-mail to your questions and/or the specific information you were seeking.
8.) Rate your overall satisfaction with the service you received.
9.) How can we improve our service
10.) Who was particularily helpful to you?

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